Bedroom Express wants our customers to have peace of mind when purchasing a new mattress. To achieve this goal we offer you our 100 Night Comfort Guarantee.
As a courtesy to all of our customers who purchase a mattresses from our company, we offer a 100-Night Comfort Guarantee. If for any reason you are not satisfied with your new mattress simply re-select a new mattress and Bedroom Express will exchange it for you.
Please note the following policies.
100 night comfort exchange terms & policies:
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Mattress must be kept for a minimum of 21 days. This is about the normal time it takes for some people to adjust to a new sleeping surface.
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100 Nights begins from date of delivery. Please notify Bedroom Express of desire to exchange before the 100th night.
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Mattress must be free of soil and / or damage. Soiled and / or damaged mattresses will not qualify for 100-night comfort exchange. Please ask salesperson about products that will protect your new mattress.
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We will gladly pick up and replace your mattress for a nominal charge of: Twin $50.00, Full $60.00, Queen $70.00 or King $90.00. Mileage charges may apply out of local service area.
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Certain factories require a restocking fee. Please check with your salesperson prior to purchase.
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Open mattresses are nonrefundable. Our exchange program is for exhange only, there are no refunds.
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The law label is required to be attached to the mattress and must not be removed.
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This is a one-time exchange program.
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Comfort Guarantee does not apply to showroom samples, custom mattresses, waterbeds, airbeds, as is, last one, demonstrators or adjustable bases. There are no exchanges or refunds on these items.